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Terms of Service

Welcome to Kanchan Global’s website (“www.gemsbykanchan.com”). This site is operated by Kanchan Global, headquartered in Jaipur, Rajasthan. By accessing or using this website, you (“User”) agree to comply with these Terms of Service (“Terms”).

Please read these terms carefully. By continuing to browse, you acknowledge and accept these terms. If you do not agree, please discontinue use of the website immediately.

Section 1: General Terms

By using our website, you confirm that:

  • You are at least 18 years old or have obtained parental/guardian consent.

  • You will use the Website in accordance with these Terms and applicable laws.

We reserve the right to refuse service or terminate accounts at our discretion if there is a breach of these Terms or misuse of the Website.

Section 2: Website Content

The content, including product descriptions, images, and information, is for informational purposes only. While we aim to provide accurate details about our gemstones and jewelry, occasional errors may occur. Use of the information provided is at your discretion and risk.

Section 3: Products and Services

3.1 Product Descriptions

Our gemstones and jewelry are crafted to high-quality standards, but variations in color, shape, or size may occur due to the nature of natural gemstones. We strive to represent products accurately, but differences may arise due to photographic limitations or screen settings.

3.2 Availability

All products are subject to availability. In the event a product is unavailable, we will notify you promptly and provide alternatives or a refund.

3.3 Pricing and Modifications

Prices listed on the website are in INR and may be subject to change without prior notice. We reserve the right to modify or discontinue products without obligation to notify users individually.

Section 4: Orders and Payments

By placing an order, you agree to provide accurate and up-to-date information. Orders may be subject to verification before processing. Payments must be completed through the accepted methods displayed on the Website.

We reserve the right to cancel orders at our discretion, including but not limited to cases of:

  • Incorrect pricing or product description.

  • Suspected fraudulent activity.

Section 5: Returns and Exchanges

Our return and exchange policy is outlined here. Please review it before making a purchase. Products must meet eligibility criteria to qualify for returns or exchanges. Customized or personalized items may not be returnable.

Section 6: Intellectual Property

All content on this website, including logos, designs, images, and text, is the intellectual property of Kanchan Global. Unauthorized use, reproduction, or distribution of this content is prohibited.

Section 7: User Conduct

By using our website, you agree not to:

  • Submit false or misleading information.

  • Disrupt the Website’s functionality or attempt unauthorized access.

  • Engage in fraudulent or unlawful activities.

Any breach may result in restricted access and legal action if deemed necessary.

Section 8: Third-Party Links

Our website may include links to third-party websites for convenience. Kanchan Global is not responsible for the content or practices of these external sites and does not endorse or guarantee their accuracy or reliability.

Section 9: Limitation of Liability

We are not liable for:

  • Any inaccuracies or omissions in the information provided on the Website.

  • Direct, indirect, or consequential damages arising from the use or inability to use our products or services.

All products are sold “as is” without warranties beyond those explicitly stated.

Section 10: Governing Law

These Terms shall be governed by and construed in accordance with the laws of Rajasthan, India. Any disputes arising shall be resolved exclusively in the courts of Jaipur, Rajasthan.

Section 11: Updates to Terms

Kanchan Global reserves the right to modify these Terms at any time. Updates will be posted on this page, and continued use of the website signifies acceptance of these changes.

Contact Us

For any questions about these Terms of Service, please contact us at:
Kanchan Global
[Email: kg.kanchanglobal@gmail.com]
[Phone: +91-93146-64998]

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